Lovezone Privacy Policy

TL;DR

For Lovezone visitors, we do not use cookies for tracking you and we do not collect any personal data without your consent.

If you create an account, we ask for some information, including email address, name (which can be a pseudonym), birth date, municipality and some other private information. We use it only for the purposes you have explicitly warranted. We will not contact you unless you explicitly give us a permission to do so.

At Lovezone, we are committed to complying with GDPR, CCPA, PECR and other privacy regulations on our website and on our services.

As a visitor to the Lovezone website

The privacy of our website visitors is important to us, so we do not track any individual people. As a visitor to the Lovezone website:

• No personal information other than you explicitly provide is collected
• No information such as cookies is stored in the browser to track you. Cookies are only used to persist your language choice and for other similar user interface features
• No information is shared with, sent to or sold to third-parties
• No information is shared with advertising companies
• No information is mined and harvested for personal and behavioral trends
• No information is monetized

We run privacy-centered analysis script from Plausible to collect some anonymous usage data for statistical purposes. The goal is to track overall trends in our website traffic and success of our marketing campaigns, it is not to track individual visitors.

Data collected includes websites that send us traffic, pages on our site that are visited, duration of the visits, information from the devices (device type, operating system, country and browser) used during the visit and more. You can check Plausible website for full details the data policy.

As a customer and subscriber of Lovezone

Our guiding principle is to collect only what we need and that we will solely process this information to provide you with the service you signed up for.

We use a select number of trusted external service providers for certain service offerings. These service providers are carefully selected and meet high data protection, data privacy and security standards.

We only share information with them that is required for the services offered and we contractually bind them to keep any information we share with them as confidential and to process personal data only according to our instructions.

Here’s what that means in practice:

What we collect and what we use it for

• An email address is required when you create an account. For the account, this is so you can log in and personalize your new account, process your payments, updates or other essential information.
• A persistent first-party cookie is stored to remember you’re logged in. If you log in to your Lovezone account, you give us permission to use cookies so you don’t have to log in on each returning session. This makes it easier for you to use our product. A cookie is a piece of text stored by your browser. You can adjust cookie retention settings in your own browser. Cookies that are already stored may be deleted at any time. Cookie will be deleted if you log out.
• The payment process is handled by a third-party payment provider. If you use Lovezone paid plans, the billing information and the payment process is handled by Paytrail. See the Paytrail Privacy Policy for full details.
• All emails are sent using a third-party email provider. Transactional emails and email reports (should you choose to subscribe to them) are sent using Mailgun. See the Mailgun Privacy Policy for full details.
• When you write to us with a question or to ask for help. We keep that correspondence, which includes the email address, so that we have a history of past correspondences to reference if you reach out in the future. We use this data solely in connection with answering the queries we receive.
• We use CAPTCHA service as a means of spam protection on our account registration form. hCaptcha is a GDPR-compliant and privacy-friendly captcha. See the hCaptcha Privacy Policy for full details.
• When you choose to subscribe to receive email from us, such as newsletters. We use Mailgun to send those newsletters. See the Mailgun Privacy Policy for full details.
• Due to nature of Lovezone, we maintain a record of activity on our site for regulatory purposes and to comply with various laws. The information may include personally identifiable identifiers, such as your IP addresses and your payment information.
• As internet dating is an interesting area for active research in Social Sciencies, we co-operate with scientists. In such cases, all data is fully anonymized before sharing. It is shared only for non-commercial research purposes for established scientists.

Retention of data

We will retain your information as long as your account is active, as necessary to provide you with the services or as otherwise set forth in this policy.

We will also retain and use this information as necessary for the purposes set out in this policy and to the extent necessary to comply with our legal obligations, resolve disputes, enforce our agreements and protect Lovezone’s legal rights.

You can choose to delete your Lovezone account at any time. Your data will immediately become hidden from other users. The data will be permanently deleted when our legal obligations to maintain it has ceased.

Changes and questions

We may update this policy as needed to comply with relevant regulations and reflect any new practices. Whenever we make a significant change to our policies, we will also announce them on our company blog or social media profiles.

Contact us if you have any questions, comments, or concerns about this privacy policy, your data, or your rights with respect to your information.

Last updated: 2026-04-19