These Lovezone Terms of Service ("Agreement") apply to all products and services (together the "Services" and each individually a "Service") that Lovezone, Kangaspellontie 1 a 4, 00350 Helsinki, Business ID 2278636-6 ("Lovezone") provides to the user. The parties to the Agreement are Lovezone ("Lovezone") and the individual using the Lovezone service ("User"). Lovezone and the User are together referred to as the "Parties" and each individually as a "Party". This Agreement is available at https://lovezone.io/public/tos.
The Agreement on the use of Lovezone is formed when the User accepts this Agreement in connection with registering for or using Lovezone.
This Agreement applies unless Lovezone and the User have agreed otherwise in writing.
The Lovezone Rules (together the "Rules") also apply to Lovezone. The Rules in force are available at https://lovezone.io/public/rules. The Rules form an integral part of this Agreement. Lovezone reserves the right to change the Rules at any time. Lovezone will endeavour to notify the User of changes to the Rules in advance, either on Lovezone or otherwise. If the User continues to use Lovezone after the Rules have changed, the User is deemed to have accepted the new Rules. In the event of a conflict between this Agreement and the Lovezone Rules, the Lovezone Rules apply first and this Agreement second.
Certain Lovezone services require registration. When registering and when using Lovezone the User must provide the information Lovezone requests. The User undertakes not to pose as another natural or legal person or as a representative of such a person, and not to give a misleading impression of their relationship to any other natural or legal person.
A natural person or existing legal person is entitled to register as a User. A natural person must be at least 16 years of age to register. Business users and associations may also register as users of the service. A verified business profile requires a separate agreement with Lovezone.
Using Lovezone may require authentication, which may take place using a username, a password, an IP address, a combination of the above, or in some other way.
The User must keep their username and password or other comparable authentication information ("Authentication Information") carefully so that it does not become known to third parties. The User is responsible for all acts, omissions and other use carried out using their Authentication Information, whether the use of the Authentication Information was authorised or unauthorised.
If the Authentication Information becomes known to a third party, the User must immediately change their Authentication Information and notify Lovezone.
Lovezone may include, or the User may have access through Lovezone to, services offered by Lovezone's partners ("Service Providers"). Services offered by each Service Provider are provided in the name and on the responsibility of that Service Provider, not Lovezone, and in accordance with that Service Provider's applicable service terms and information. If a Service Provider processes personal data of Lovezone Users in this context, the controller with respect to that data is the Service Provider, not Lovezone, and the Service Provider processes the data in accordance with the principles set out in its own privacy policy.
Lovezone may, at its sole discretion, add to and change all Lovezone services, their components and functionalities, and withdraw them from use temporarily or permanently.
Information presented in service descriptions, brochures or other marketing materials is not binding on Lovezone.
Lovezone is responsible only for the content of material that Lovezone itself produces, and reserves all rights to that material in accordance with these Terms.
Lovezone is not responsible for other Lovezone content or for other content delivered or obtained through or with Lovezone, such as material delivered by users to Lovezone or presented on Lovezone (for example information, audiovisual content, listed products, goods, services, discussions, opinions, recommendations, advice, content of notices presented on Lovezone, articles, images, videos, audio recordings or other similar material, collectively "Material"). Lovezone does not monitor, inspect or screen Material delivered to Lovezone or delivered to or received from third parties by means of Lovezone, and Lovezone is not responsible for the availability of such Material and information or for unlawful or offensive content. Lovezone is not liable for any damage caused by delay, alteration or loss of Material transmitted by means of Lovezone. Material is not returned.
The User, not Lovezone, is responsible for Material that the User delivers to Lovezone or, through Lovezone, to other users or to other third parties. In particular, but without limitation, the User is responsible for ensuring that Material delivered by the User to Lovezone or made available by the User through Lovezone may be used and published on Lovezone, that the Material complies with this Agreement and the Rules, does not cause disruption to the communications networks or information systems of Lovezone or any third party, and does not infringe the copyrights or other rights, honour, privacy, good practice, law or official regulations of third parties. If Lovezone, a public authority or a third party finds or suspects that such Material has been delivered to Lovezone or through Lovezone to other users, Lovezone has the right to remove such Material or otherwise prevent its use without hearing the User and without prior notice. Lovezone is not liable for damage or losses caused to the User by Material or information uploaded to Lovezone by other users.
Insofar as the Service permits the User to write, publish, present, display or otherwise make available Material the User has produced, such information may be presented only in the official languages of the Service.
All rights to Material delivered by the User to Lovezone remain with the User. The User grants Lovezone a worldwide, non-exclusive, irrevocable and royalty-free right to reproduce copies of the Material, to publish and make the Material available to the public on Lovezone, and to use and exploit the Material in any other way and by any method in connection with the said services and their marketing. Lovezone may make changes to the Material to the extent necessary for the exercise of the rights granted above. Lovezone may transfer these rights or grant sublicences to Service Providers or other third parties. The User grants Lovezone rights to the Material without compensation. The User is responsible for ensuring that they have the necessary rights and consents (such as consent from people appearing in videos and images) to grant the rights mentioned here.
Lovezone processes the personal data that Users provide when registering and that is subsequently collected in accordance with Lovezone's privacy policy (link) and applicable law as it stands from time to time.
The User understands and accepts that Lovezone, a Service Provider or another third party acting on their behalf may monitor, read and review messages and content sent by the User to the Service or received from the Service, where such monitoring has been notified in the Rules or otherwise.
In connection with using the Service, Lovezone and partners chosen by Lovezone store cookies on the User's end devices that are necessary for providing the Service the User has ordered. Other cookies may also be stored on the User's end device. More detailed information on the use of cookies is available in Lovezone's cookie policy (link).
Some Lovezone services may be free of charge. If a Service is chargeable, the fact and the payment terms are set out in these Terms, in the Rules, and/or in the price list on the Service's website. The User undertakes to pay Lovezone for chargeable Services the prices stated in these Terms, on the Service's website, in the Rules or in the price list.
Lovezone's pricing covers only the Services that Lovezone provides. Lovezone is not responsible for the pricing of telecommunications and internet operators and other parties needed to use the Services. The User is responsible for all telecommunications costs arising from the use of the Service.
The service fees of other Service Providers operating on the Lovezone website are set out in their own service terms and information. Service Providers may charge for the services they provide in accordance with those terms and information.
Lovezone has the right to change the prices of the Services as well as whether a Service is chargeable. Changes to the prices and chargeability of the Service will be announced before the change takes effect on the Service, on the Service's website or by other means. The customer then has the right to terminate the Agreement in respect of the Service as of the effective date of the change. Lovezone is not liable for any losses or damages that the change may cause to the User.
The Rules of the Service apply to subscriptions to the Service. Unless the Rules of the Service state otherwise, a one-off Service cannot be cancelled during the subscription period. Unless the Rules of the Service state otherwise, an ongoing subscription may be terminated at the end of the billing period in the manner described in the Rules. If the customer is denied access to the Service due to use contrary to the Terms or Rules, any fees already paid by the User for unused portions are not refunded.
The payment methods available are announced in the Service or in the Rules of the Service. Services ordered by SMS are charged on the telecom operator's mobile phone bill. SMS services work only with subscriptions of the operators specified in the Rules of the Service. Payment transactions made with online banking credentials or a credit card are carried out over a secure connection. Lovezone does not store online banking or credit card details. Luottokunta transactions are carried out using Luottokunta's payment form and Luottokunta is responsible for such transactions.
The User confirms that the payment and subscription details have been provided on the Service in a manner suitable for the medium. A chargeable Service that has been ordered is deemed to have been taken into use with the User's consent immediately after the order, and the User has no right of cancellation under consumer protection law.
Some Lovezone services may be marketed with a one-off fee. The main purpose of the one-off fee is to verify that only real users register for the service; it cannot be treated as a one-off payment for unlimited use of the Service. The User should understand that a one-off fee, or the fact that Lovezone does not separately bill the User on a regular basis, does not create an obligation for Lovezone to provide the Service indefinitely. Lovezone may cease providing the Service without separate notice or change the pricing of the Service. The obligation to provide the Service is in all cases limited to at most one month from when the customer took the Service into use.
Lovezone must be used in accordance with these Terms and the Rules and always in a way that does not cause disruption to other users, Lovezone, Service Providers or third parties. Lovezone must not be used in a manner that is against the law or good practice. The User undertakes to use Lovezone only for the purposes expressly permitted in these Terms and the Rules. If there is a disagreement between the Parties about the purpose of the User's actual or intended use of Lovezone, Lovezone determines the nature of the use at its own discretion.
The User may use Lovezone only for their own personal use. Without Lovezone's prior written permission, the User must not use Lovezone or its content to develop, produce or market a service similar to Lovezone, resell Lovezone content to a third party, or use Lovezone or its content for any commercial purpose. In addition, the User undertakes not to contact any Lovezone user for commercial or other business purposes.
The User does not have the right to use Lovezone or Lovezone content as part of any service of their own without Lovezone's prior written consent. Nor does the User have the right to copy, transfer, assign or make available to the public, in modified or unmodified form, Lovezone or its content other than as permitted by this Agreement or law. The User may not transfer the right of use to Lovezone or Lovezone content granted under this Agreement to a third party without Lovezone's prior written consent. The User may not modify source code related to Lovezone or exploit the form of Lovezone's source code.
The User obtains and is responsible for the equipment, software and telecommunications connections needed to use Lovezone. Lovezone endeavours to ensure that Lovezone meets reasonable information security requirements. The User is aware that the internet as an operating environment may cause shortcomings in Lovezone's functioning, and that information security is a risk in information systems. The User is responsible for the protection of their own computer, information system or other similar device. Lovezone is not liable for damages, losses or costs caused to the User by shortcomings in Lovezone's information security or by information security risks such as computer viruses.
Lovezone aims to keep Lovezone available 24 hours a day, 7 days a week. Lovezone does not, however, guarantee uninterrupted operation and availability of Lovezone or any part of it. Lovezone endeavours to correct errors in Lovezone within a reasonable time after being informed of them. Lovezone is provided with the content, functionalities and features it happens to have from time to time.
Maintenance operations and any disruptions may cause interruptions in the use of Lovezone. Lovezone has the right to temporarily suspend the production of Lovezone or reduce its availability if this is necessary (a) because of changes or improvements to Lovezone, (b) because of construction or maintenance work on a connection, system, network or device, or (c) for any other reason. Lovezone endeavours to keep any interruption short and to cause the User as little inconvenience as possible. Lovezone informs the User of an interruption where possible on its website.
Lovezone is not intended for long-term storage of Material or other information, and the User is responsible for backing up all Material or other information uploaded or stored on Lovezone.
Lovezone's liability for interruptions, errors and deficiencies in Lovezone is limited to what is set out in this Section 8, and Lovezone is not otherwise liable to the User for interruptions, errors or deficiencies, or for the loss or corruption of Material or other information uploaded or stored on Lovezone by the User, nor for any damages, costs or losses that may be incurred by the User.
All rights to Lovezone, to the registered and unregistered trademarks used on Lovezone, and to the content available on Lovezone — except for Material uploaded by Users to Lovezone — belong to Lovezone, its licensors or the Service Providers. They are protected under applicable intellectual property law and international agreements on intellectual property rights. Lovezone, its licensors and the Service Providers reserve all rights not expressly granted to the User under this Agreement.
This Agreement is in force indefinitely and remains in force for as long as Lovezone provides the Services and the User uses them. Termination of the Agreement does not release the User from obligations that have arisen before termination (for example the obligation to pay the prices of chargeable Services).
If the User breaches this Agreement or the Rules, Lovezone may block the User's use of Lovezone or remove the User's Material without warning.
Lovezone may cease offering Lovezone or close the User out of Lovezone wholly or temporarily at any time for a justified reason and without liability for compensation. Such a justified reason may include, among others, one or more of the following:
The User has caused disruption to the telecommunications network, telecommunications traffic, other users or third parties, or uses faulty or incompatible equipment or software;
The User breaks the law or uses Lovezone contrary to these Terms or the Rules;
The User, despite being warned, materially breaches their obligations under the Terms in force.
The User may stop using Lovezone at any time. A registered User may delete the information they provided on registration from Lovezone. If, on the basis of Section 4, Lovezone has begun to exploit the User's Material before the User removed the Material from Lovezone, Lovezone may continue to exploit the Material after removal in accordance with these Terms. Lovezone may continue to process the User's personal data after deletion by the User if data protection law entitles or obliges Lovezone to do so on the grounds described in Lovezone's privacy policy.
Lovezone is obliged to compensate the User for direct damage demonstrably caused by Lovezone's fault. However, Lovezone's liability is primarily limited to re-supplying the Service that was not delivered where this is possible, and in any event only to the purchase price of the Service or part thereof not delivered or delivered defectively.
Lovezone is not liable for indirect or consequential damages, or for damages that Lovezone could not reasonably have foreseen. Nor is Lovezone liable for damages arising from matters that are the responsibility of the User, a Service Provider or another third party, or for damages arising from causes outside Lovezone's control.
The User is responsible for their own actions. If the User breaches the Agreement, they are obliged to compensate Lovezone for any damage caused. Without limiting the foregoing, if the User connects faulty or disruptive devices, configurations or software to Lovezone, or if a fault reported by the User is caused by equipment, telecommunications connections, configurations or software under the User's control, the User is liable for all damages, losses and costs that may arise to Lovezone as a result, including without limitation the costs of investigating the faults.
The User is not entitled to assign the Agreement to a third party without Lovezone's prior written consent.
Lovezone is entitled, without the User's consent or notice to the User, to assign the Agreement wholly or partially to a third party to whom the business to which the Agreement relates is transferred. In addition, Lovezone is entitled to assign its receivables under the Agreement to a third party.
The use of Lovezone's Service Providers or other third parties in developing or providing Lovezone is not considered an assignment of the Agreement.
A Party is released from its obligations and from the duty to pay damages if the breach or non-performance of contractual obligations is due to force majeure. Force majeure includes war, compulsory acquisition or requisition for public use, import and export restrictions, industrial action, natural phenomena (such as thunderstorms, storms and floods), fire, damage caused by an outside party to cables or the like, water damage, overvoltage from the electricity grid, interruption of the supply of energy or other essential raw materials, faultiness or delayed delivery of telecommunications or internet connections or equipment obtained from or in the possession of a third party, or any other circumstance outside the Party's control that the Party could not reasonably have taken into account when concluding the Agreement and whose effect it cannot prevent or overcome. Force majeure also includes errors or delays in a subcontractor's deliveries arising from the factors mentioned in this Section.
If performance of a contractual obligation is delayed for one of the reasons mentioned in the preceding paragraph, the time for performance is extended by as much as is reasonable taking into account all circumstances affecting the case.
Lovezone may amend this Agreement by announcing the change on its website. The amended Agreement applies from the date stated by Lovezone in the notice of the change. If the User does not wish to comply with the amended Agreement, they must stop using Lovezone.
Lovezone and the Agreement are governed by the laws of Finland, excluding its choice-of-law rules.
Disputes arising from the Agreement are resolved primarily through negotiations between the Parties. If the negotiations do not lead to agreement, disputes are finally resolved, at the claimant's choice, either in the District Court of Helsinki or in the lower court of the defendant's domicile.
Lovezone may disclose the User's data to authorities within the limits permitted and required by applicable law.
These Terms take effect on 19 April 2026 and are valid until further notice.
Last updated: 2026-04-19